Privacy Policy for Slash Turbo Ltd.
Slash Turbo website is owned by Slash Turbo Ltd, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by Slash Turbo, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Slash Turbo website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Introduction
Welcome to Slash Turbo Ltd.’s Privacy Policy. At slashturbo.com, we value your privacy and are committed to safeguarding your personal data. This policy explains how we collect, use, disclose, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you have any questions, please contact our Data Protection Officer (DPO) at dpo@slashturbo.com.
1. Information We Collect
We may collect and process the following categories of personal data:
1.1 Personal Identification Data
Name
Email address
Telephone number
Billing and shipping address
1.2 Technical and Usage Data
IP address
Browser type and version
Operating system
Time zone settings
Pages visited on our website and interaction data
1.3 Financial Data
Payment card details (processed securely through third-party payment gateways)
1.4 Communication Data
Records of correspondence through email, chat, or support systems
2. How We Use Your Information
We use your personal data for the following purposes:
2.1 To Provide Our Services
Process transactions and deliver products or services.
Maintain customer accounts and preferences.
2.2 For Website Optimization
Analyze traffic and usage patterns to improve website performance.
Implement security measures to protect our users.
2.3 For Marketing and Communication
Send promotional emails or updates with your explicit consent.
Provide customer support and respond to inquiries.
2.4 To Comply with Legal Obligations
Adhere to tax and accounting requirements.
Fulfill obligations to regulatory authorities.
3. Legal Basis for Processing
Under GDPR, we process your personal data based on the following legal grounds:
Consent: When you explicitly agree to receive marketing communications.
Contractual Necessity: To fulfill the terms of a purchase or service agreement.
Legal Obligation: To comply with applicable laws and regulations.
Legitimate Interest: To improve our website and ensure security.
4. How We Share Your Data
We may share your data with the following categories of third parties:
4.1 Service Providers
Payment processors
Hosting providers
IT support services
4.2 Regulatory Authorities
To comply with legal requirements or court orders.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of company assets, your data may be transferred.
Note: We ensure all third parties adhere to strict data protection standards.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. Specific retention periods include:
Customer data: Retained for 2 years after the last transaction.
Technical logs: Retained for 6 months for troubleshooting and security.
Marketing data: Retained until you withdraw your consent.
When retention periods expire, data will be securely deleted or anonymized.
6. Your Rights
Under GDPR, you have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Update inaccurate or incomplete data.
Erasure: Request the deletion of your data, subject to legal limitations.
Restriction: Limit the processing of your data under certain conditions.
Data Portability: Receive your data in a structured, machine-readable format.
Objection: Object to processing for specific purposes, such as direct marketing.
To exercise these rights, please contact our DPO at dpo@slashturbo.com.
7. Data Security
We implement advanced security measures to protect your personal data, including:
Encryption: Data is encrypted during transmission and storage.
Access Control: Restricted access to authorized personnel only.
Regular Audits: Periodic security reviews and vulnerability assessments.
8. Cookies and Tracking
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings or our cookie consent banner.
9. International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as:
Binding corporate rules
Standard contractual clauses
10. Complaints
If you believe we have not adequately addressed your data protection concerns, you have the right to file a complaint with the Information Commissioner’s Office (ICO):
Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: www.ico.org.uk
Contact Us
For any questions, concerns, or to exercise your rights, please contact:
Data Protection Officer
Slash Turbo Ltd.
71 - 75 Shelton Street, Covent Garden, London, UK
Email: dpo@slashturbo.com
Phone: +44 7428957516
This Privacy Policy reflects our commitment to transparency and accountability in managing personal data. Updates to this policy will be published on this page, and we encourage you to review it periodically.